FAQ

FAQs

How can I contact Bloomaura?

You can reach us at info@bloomaura.com. Our friendly customer support team is here to help with any questions or concerns.

Do you ship worldwide?

Yes, we offer worldwide shipping on all orders.

Can I change or cancel my order?

We process orders quickly to ensure fast delivery. If you need to make changes or cancel your order, please contact us within 12 hours of placing it. After that, your order will be shipped — but you can return it for a full refund once received.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal.

When will my order be processed?

Orders are processed and shipped from our warehouse Monday to Friday. Please allow 1–3 business days for processing. During holidays or high-demand periods, processing times may be slightly longer. We do not ship on weekends.

How long will it take to receive my order?

Delivery times vary by location, but most orders arrive within 2–9 business days.

What if I don’t receive my order?

If your order hasn’t arrived within 30 days of shipping, you are eligible for a full refund. Just contact us at info@bloomaura.com, and we’ll be happy to help.